FAQ

We will gladly answer any questions you may have about our products and services. Fill out the contact form or take a look at our frequently asked questions.

  • 1. About ONE2ID
    • 1.1. Who is ONE2ID?
      • ONE2ID is a manufacturing company in the Dutch city of Alphen aan den Rijn, which, since its establishment in 2012, has become the expert in customised barcode labels and blank labels for complex industrial and logistics applications. In short, if you have a question about label materials and barcodes, ONE2ID has the answer. Our customers value us for our effective products, quick communication and expertise.  

    • 1.2. What sets ONE2ID apart from other suppliers?
      • When you partner with ONE2ID, you benefit from over 30 years of expertise in label materials and applications. We prioritise product quality and customer satisfaction, offering you:

        • Products and materials for specific applications which are not available anywhere else.
        • High-quality solutions that enhance efficiency and productivity.
        • Expert knowledge and in-house production, , allowing us to provide you with customised label advice and move quickly through the order process.
        • Personal support throughout the ordering process.
        • Customer-specific barcodes with optimum layout design and accuracy down to the millimetre.

        In addition to our expertise in label design and production, we are known for our exceptional service and proactive communication throughout the labelling process. Our team guides you at every stage of your order, keeping you informed on what to expect and when.

  • 2. Label materials
    • 2.1. Which label materials can I order?
      • We offer a wide range of different label materials you can use when printing your own industrial labels:

        • Polyester
        • Polypropylene
        • Vinyl
        • Magnet
        • Paper
        • Polyolefine
        • Polyurethane
        • Polyethylene

        Explore our label materials for specific sizes and colours.

  • 3. Lead times
    • 3.1. What is the lead time?
      • The lead time partly depends on the speed of decision-making within your company. The sooner we receive approval for the quotation, the faster our production team can schedule and manufacture your order. For standard-sized label materials, the delivery time varies between 2 to 5 working days. When you order a custom size or colour, the delivery time will be longer, as the material is tailor-made to your specifications. 

  • 4. Order quantities
    • 4.1. What is the minimum order quantity?
      • We do not have a fixed minimum order quantity, as this varies depending on the label material you order. In most cases, the minimum order is one roll of labels, with the number of labels per roll depending on the size of the labels. For certain materials, the minimum order quantity is five rolls of labels. You can find the specific minimum order quantities for each label size on the product pages.

        If you have any questions about order quantities, please feel free to contact us.

        I have a question

  • 5. Sample testing
  • 6. Does ONE2ID manufacture other types of labels?
    • 6.1. Do you also manufacture warehouse labels?
      • In addition to blank and pre-printed labels for industrial applications, our in-house production team specialises in custom warehouse labels. We have already helped over 1,550 warehouses and distribution centres across Europe optimise their workflows.

        We design and manufacture a wide range of warehouse labels, including:

        • Racking labels for pallet racking, FIFO, and cantilever racking
        • Shelf labels for order picking
        • Floor labels and floor frames for bulk storage locations
        • Location signs for aisles, racks, staging areas, and loading docks
        • LPN barcode labels for pallet ID, and boxes
        • Crate labels for bins and containers

        Visit our website for a complete overview of the warehouse and logistics solutions we offer. Each label is custom-made to ensure the perfect fit for your application. Do you prefer to print your own warehouse labels? Our shop offers a selection of blank materials for thermal transfer printing.

        Explore our solutions for warehouse and logistics

  • 7. Pre-printed labels
    • 7.1. Can I order pre-printed labels?
      • In our label shop, you will find blank label materials for self-printing with a thermal transfer printer. However, if you prefer to outsource your label printing, our production team can handle this for you. An overview of our order process for pre-printed labels:

        1. One of our advisors will contact you.
        2. You will receive a non-binding quotation based on the consultation.
        3. After you have signed the quote, we will send you a blank Excel database to complete.
        4. We will review your database and return it tro you for final approval.
        5. Once approved, our production team will start designing your labels.
        6. You will receive a digital proof of the label design for review.
        7. After your approval, we will schedule your order for production.
        8. You will receive a delivery date.
        9. Your order is delivered and the labels are ready for application.

        Do you have any questions about pre-printed labels or would you like to schedule a free consultation? Contact one of our advisors. They will be happy to help you find the perfect label solution.

        I have a question

  • 8. Resellers
    • 8.1. Do you work with resellers?
      • We successfully collaborate with distributors both domestically and internationally. As one of our resellers, you can offer your customers the best label solutions while benefiting from custom support and attractive discounts. Call Sales Manager Anton Damen at +31 (0)172 769 123 or visit our reseller page to explore all the benefits.

        Benefits of becoming a reseller

  • 9. Printers
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